How are helprs screened?

1:1 video interview*
Social media review
Motion based ID verification & fraud detection
Ongoing criminal background checks**
Professional childcare reference checks
CPR certification
Government validation

*What does our video interviews involve?

Every Helpr sitter must complete a 30 minute interview with a member of our Recruitment & Onboarding team.
During the interview, we discuss the prospective sitter’s past childcare experience, their understanding of our program, and assess their age-related safety awareness and professionalism.

**What does our criminal background check involve?

SSN Trace
Sex Offender Registry Check
Domestic & Global Terrorist Watchlists
National Criminal Records Check*
County searches for any county where adverse records are found as a result of the above NatCrim Screening
FCRA Tools (Authorization and Disclosure collection, customizable language, automation of PreAdverse and Adverse Action notifications)
Searches counties of residence for the last 7 years; stops when a policy violation is found

*The National Criminal Screen provides a broad view of criminal record history within the US. National Criminal Databases are for reference only; they are not guaranteed to contain a record of an individual. Only about 2/3 of the 3,007 counties in the United States roll up to the National Criminal Database, and the data is not guaranteed to be current. Therefore, the data from the National Criminal Screening can be old or incomplete. For example, New York counties do not report to the National Criminal database.