Is there an hour minimum for bookings?

There is a 4-hour minimum booking length in the app, so you'll be able to make requests for as little as 4 hours at a time. ​We do this out of respect for our Helpr Network sitter’s time - this helps us keep top babysitters happy and available.

If you need to work with your personal uploaded provider  for less than 4 hours at a time, you can book your provider in whatever arrangement works best for you and your provider. However,  the bookings in the app will need to each be at least 4 hours. Communicate your specific needs with your provider so that everyone is on the same page and add notes to your booking to reflect your care arrangement. 

While we can be flexible in certain situations such as this, please note that typically, bookings will need to align accurately with your actual care needs.This is crucial for accurate record-keeping and verification from your provider. We greatly appreciate your understanding.

If you have questions or need additional support, please do not hesitate to reach out to our team at support@hellohelpr.com and we'll be happy to work with you!