Why are hours with my provider limited?

When you upload a provider to Helpr, the app will keep track of your use to ensure you don't pass through federal nanny tax limits making you an at home employer. This number of hours will vary based on a few factors including rate, relationship, and quarter.

To make it easy, Helpr will simply prevent you from booking beyond your limits and will always keep you updated within the app.

If you reach a limit with a provider, the cap resets at the next tax quarter so you'll be able to book them again if you have benefit hours left. Your total benefit hours do not renew each tax quarter.